Customer Stories

BP Customer Story

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Surveying Success

An initial survey of all 1,300 BP sites meant that we had up to date information on the sizes, placement and quantities of all POS fixtures in their forecourts, shops and cafés. This information is crucial when planning for a new marketing campaign or rolling out estate-wide promotions; BP waste no time or money sending out wrong sizes or quantities of POS material.

Customer Story

Scale and Speed

We understand that brands must remain consistent and up to date – every element of the customer-facing environment reflects the brand as a whole. Therefore, when we carry out monthly pick, pack and distribution of all campaign POS material, we ensure that all sites are visited by our teams within a 3-day period.

Training

In order to work on the petrol forecourt, all installers must have the relevant accreditations. We train all our teams to the highest standard and ensure they have the relevant accreditations to work safely on site and in line with our client’s requirements. This is true of any project we do, and our Field Support Specialists are on hand to assist any team member with any further training or help they require.

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Logistics

Our regional depot network and competent warehouse teams mean that rather than our client and their partners having to distribute POS material to every single site, they only need to send to one location. From there, our teams pick, pack and collate the POS items in accordance with the pack requirements for each site, established following the initial site surveys. Further to this, our SPA accredited teams visit sites to install more complex items.

My Estate

My Estate is part of insite, Momentum Instore’s all-encompassing tech solution. Through My Estate, BP now have full visibility of their assets, stock and maintenance history of forecourts across every location within their estate. All captured data is immediately accessible from the palm of their hand.

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Going the extra mile

We love to add value wherever possible and make life easier for everyone involved. To this end, we have developed an online shop for BP whereby they can order any extra POS items they need should they become broken or damaged. The functionalities do not stop there – the bespoke system we have created for BP can be changed at any time and is completely customisable to the client’s needs.