Scale and speed
After 45 years in the retail installation game, we have finely tuned our practices meaning we can mobilise large numbers of people to stores across the nation in a very short time frame. In this case, it meant getting our teams in over 2,000 stores in just 3 days. A total of 108 in-store colleagues worked on the project, answering around 66,000 questions and reporting back to the client via insite.
We embedded a Programme Delivery Manager in the Google offices during peak periods to provide the client with one point of contact throughout the rollout period. Read more about how our PDM embedding function benefits our clients here.