It's fundamental to the success of any project that we fully understand your objectives. So we'll arrange a number of meetings, both face to face and over the phone, to ensure we have the brief just right and to guarantee a smooth delivery.
We believe that this is a two-way process so if you have a question or something to tell us just pick up the phone.
We'll provide you with a detailed proposal, covering every aspect of your installation, including pricing, so we can reach the right arrangement before the planning process begins.
You'll be assigned a dedicated project management team who will put together a fully detailed installation brief. This will be our team's bible while onsite.
At this stage, our dedicated Resource Management Centre will assign installation teams to visit your stores. We'll organise training sessions across the country to ensure that all our teams have the knowledge and skills to complete your installation right first time.
All the essential stock and kit required to bring your store to life will be assigned for delivery at one of our nationwide warehouses and, if needed, we'll arrange a trial installation in a store of your choice. We know it sounds complicated so you're more than welcome to join us at any stage to see things for yourself.
At Momentum Instore, we've developed a unique Estate Management System, which can provide you with access to bespoke reporting on every aspect of your project's progress. Just tell us what you want to know and we'll put the answers at your fingertips.
Once your project goes live, your dedicated project manager will be on hand to answer any questions you may have. They will manage our installers and regional managers to deliver the perfect instore brand experience. Our online portal will also give you instant access to data on what's happening instore at all times, so you're always fully informed.
And after all that, we'll provide you with a comprehensive de-brief to summarise everything that's gone on. The good, the not so good and the great! Rest assured, we won't stop working until every detail is exactly right.
Momentum Instore are in this business to provide the perfect service to retailers and brands with the very highest expectations of the customer experience. We're the retail partner that lives to deliver, so trust us to place your brand in safe hands.