Whatever the objectives of your survey, be it reducing costs, planning instore transformations or simply developing a deeper understanding and better record of your store estate, it's vital that we understand each other.
So we'll arrange a number of meetings to ensure we have the brief just right and to guarantee a smooth delivery.
The first step for you to take is to decide what you want to achieve from your survey and work on the questions you'd like us to answer. Ask us anything. And if you're not sure exactly what you should be asking, tell us that too. We'll work with you to establish what you need.
At this stage, we'll arrange walk-throughs of your stores, giving us the opportunity to trial and test the possible solutions our survey has provided so far. We'll conduct these tests on iPads to collect more data to feed back into the survey and fine-tune our plans.
By now we'll have a firm idea of what we need to achieve and have a deeper understanding of what will and will not work for you. We'll then load all of the necessary data into our unique app. From there we'll be able to provide you with an in-depth analysis of how we can work together to achieve your objectives.
You'll be assigned a dedicated project management team and our dedicated Resource Management Centre will assign survey teams to visit your stores. We'll organise training sessions across the country to ensure that all our teams have the knowledge and skills to complete your survey efficiently and effectively.
At Momentum Instore, we've developed a unique Estate Management System, which can provide you with access to bespoke reporting on every aspect of your project's progress. Just tell us what you want to know and we'll put the answers at your fingertips.
Once your project goes live, your dedicated project manager will be on hand to answer any questions you may have. They will manage our installers and regional managers to deliver the perfect instore brand experience. Our online portal will also give you instant access to data on what's happening instore at all times, so you're always fully informed.
And after all that, we'll provide you with a comprehensive de-brief to summarise everything that's gone on. The good, the not so good and the great! Rest assured, we won't stop working until every detail is exactly right.
Momentum Instore are in this business to provide the perfect service to retailers and brands with the very highest expectations of the customer experience. We're the retail partner that lives to deliver, so trust us to place your brand in safe hands.